1. What we collect

When you buy or use a NextShop store, we may collect information such as your name, email address, contact details, payment information needed to process your purchase, store information, and account information. When you use the admin panel, we may also collect information about your store, products, settings, and activity needed to operate the platform.

2. How we use your information

We use your information to provide and operate NextShop, including setting up your store and domain, providing access to the admin panel, processing payments, providing support, maintaining security, improving the platform, and sending important service-related updates.

3. What we share

We do not sell your personal information. We share information only when needed to operate the platform or provide services to you. This may include payment processors, domain registrars, hosting providers, email providers, security services, and other service providers that help us operate NextShop. We provide these services only with the information they need for their role.

4. Your store's customer data

Your customers may provide information through your store, such as their names, contact details, shipping addresses, and order information. You control how this customer information is collected and used through your store. We process this information on your behalf to provide and operate the platform. You are responsible for handling your customers' data lawfully and for providing any notices or obtaining any permissions required by the laws that apply to your business.

5. Cookies

We use a small number of cookies and similar technologies to keep NextShop working. For example, cookies may help keep you signed in to the admin panel, remember settings, and maintain the security of your account. We do not use cookies to track you across unrelated websites for advertising purposes.

6. Data retention

We keep your account and store data for as long as needed to provide the platform and maintain your store. After a store is closed, we may retain certain information for a reasonable period to provide support, resolve disputes, prevent fraud, maintain business records, or meet legal obligations. When the information is no longer needed, we delete or anonymize it where reasonably possible.

7. Your rights

Depending on where you live and the laws that apply to you, you may have the right to ask for a copy of the personal information we hold about you, ask us to correct inaccurate information, or ask us to delete your information. To make a privacy request, email [email protected]. We will review and respond to your request within a reasonable time and as required by applicable law.

8. Security

We use reasonable technical and organizational measures to protect information handled through NextShop. This includes encrypted connections such as SSL/TLS, keeping software and systems updated, and limiting access to information to people and services that need it. No online service can guarantee complete security, but we work to protect your information against unauthorized access, loss, or misuse.

9. Changes to this Policy

We may update this Privacy Policy when our services, practices, or legal requirements change. When we make changes, we will post the updated version on this page and update the "Last updated" date. If a change is significant, we may provide additional notice where required.

10. Contact

If you have questions about this Privacy Policy, how we handle personal information, or a privacy request, email [email protected]